The Everly Nutrition
Privacy Policy
1. Who We Are
The Everly Nutrition Ltd ("we", "us", "our") is a company registered in England and Wales (Company No. 12193847), with its registered office at 42 Clerkenwell Road, London, EC1M 5PS. We operate the website at jointsrinsingvit.world (the "Site"). We are the data controller for the personal data collected through this Site.
For data protection enquiries, contact us at: privacy@jointsrinsingvit.world or by post to the address above.
2. What Personal Data We Collect
We collect personal data in the following ways:
2.1 Data you provide directly
- Order form: Full name and telephone number when you submit an order enquiry for Slim Coffee Booster.
- Contact form: Full name, email address, subject and message when you submit a general enquiry.
- Marketing consent: Records of consent where you opt in to receive marketing communications.
2.2 Data collected automatically
- Usage data: IP address, browser type and version, pages visited, time and duration of visit, referring URL - collected via server logs and analytics tools (subject to your cookie consent).
- Cookie data: Identifiers set by first-party and third-party cookies, where consented. See our Cookie Policy for full details.
- URL parameters: UTM tracking parameters and Google Click ID (gclid) appended to URLs by advertising platforms, captured in our order form to attribute orders to campaigns.
3. Legal Bases for Processing
| Purpose | Data Used | Legal Basis (UK GDPR) |
|---|---|---|
| Processing your order enquiry and confirming by telephone | Name, phone number | Art. 6(1)(b) - performance of a contract / pre-contractual steps |
| Responding to contact form enquiries | Name, email, message | Art. 6(1)(b) - pre-contractual steps; Art. 6(1)(f) - legitimate interests |
| Analytics and site improvement | Usage data, cookie IDs | Art. 6(1)(a) - consent (via cookie banner) |
| Advertising and remarketing | Cookie IDs, UTM/gclid | Art. 6(1)(a) - consent (via cookie banner) |
| Compliance with legal obligations | Order records | Art. 6(1)(c) - legal obligation |
| Fraud prevention and security | IP address, usage data | Art. 6(1)(f) - legitimate interests |
4. How We Use Your Data
- To process and confirm product orders by telephone.
- To fulfil and dispatch orders and provide order support.
- To respond to enquiries submitted via the contact form.
- To improve the Site through anonymised analytics (where consented).
- To serve relevant advertising on third-party platforms (where consented).
- To comply with legal obligations including record-keeping under UK tax law.
- To detect and prevent fraud, abuse and security incidents.
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Cookies and Tracking Technologies
This Site uses cookies and similar tracking technologies. When you first visit, a consent banner asks for your permission before we set any non-essential cookies. We implement Google Consent Mode v2: by default, advertising and analytics storage are set to denied. If you click "Accept All", consent is updated to granted for analytics and advertising cookies. If you click "Reject Non-Essential", only strictly necessary cookies are placed.
For a full list of cookies, their purpose, and how to manage them, see our Cookie Policy.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
- Payment and fulfilment processors: Third-party services used to dispatch orders and process payments, acting as data processors under contract.
- Analytics providers: Google Analytics (where consented), processed under Data Processing Agreements consistent with UK GDPR.
- Advertising platforms: Google Ads and similar platforms (where consented), operating under their own privacy frameworks.
- IT and hosting providers: Cloud hosting and email infrastructure providers acting under data processing agreements.
- Legal and regulatory authorities: Where required by law, court order or to protect our legal rights.
7. International Transfers
Some of our third-party providers (including Google) operate servers outside the UK and EEA. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to EU Standard Contractual Clauses, consistent with the requirements of the UK GDPR and the Data Protection Act 2018.
8. Retention Periods
| Data Category | Retention Period |
|---|---|
| Order enquiry records (name, phone) | 6 years from date of order (UK tax and commercial law) |
| Contact form submissions | 2 years from date of enquiry, unless an ongoing relationship requires longer retention |
| Analytics data (aggregated) | 26 months (Google Analytics default) |
| Cookie consent records | 13 months from date of consent |
| Server access logs | 90 days for security monitoring |
9. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Ask us to correct inaccurate or incomplete data.
- Right to erasure: Request deletion of your data where there is no overriding legal basis for retention.
- Right to restrict processing: Ask us to pause processing in certain circumstances.
- Right to data portability: Receive your data in a structured, commonly used format (where processing is based on consent or contract).
- Right to object: Object to processing based on legitimate interests or for direct marketing.
- Rights related to automated decision-making: We do not use solely automated decision-making that produces significant effects.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time via the cookie banner or by contacting us. Withdrawal does not affect the lawfulness of prior processing.
To exercise any right, contact us at privacy@jointsrinsingvit.world. We will respond within one calendar month. We may ask you to verify your identity before proceeding.
10. Right to Complain to the ICO
If you believe we have not handled your personal data in accordance with UK GDPR or the Data Protection Act 2018, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Telephone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would, however, appreciate the opportunity to address your concern directly before you contact the ICO. Please reach out to us first.
11. Children's Privacy
Our Site and products are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at privacy@jointsrinsingvit.world and we will delete it promptly.
12. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include HTTPS encryption, access controls and regular security reviews. However, no internet transmission is entirely secure; we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. Material changes will be communicated via a prominent notice on the Site.
14. Contact
For any data protection enquiries:
- Email: privacy@jointsrinsingvit.world
- Post: The Everly Nutrition Ltd, 42 Clerkenwell Road, London, EC1M 5PS
- Telephone: +44 20 7438 2719 (Mon-Fri, 09:00-17:00 GMT)